Career Center

Duke Primary Care

Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.

Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.

Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance!

To have the opportunity to speak to someone further about this position, please click this link (or copy and paste) to schedule with a recruiter: https://calendly.com/jacqueline-huff/clinical-nurse-educator-information

Department Profile:

Responsible for coordination of education for Duke Primary Care Coverage includes. Responsibilities include coordinating education, teaching classes, and facilitating rollouts through orientation and staff development for experienced and new employees. Also, responsible for coordination with clinic management and Duke Primary Care administration to meet specific clinic and institutional goals for regulatory requirements and clinical needs. Institutional responsibilities include consultant to clinical practice councils for policy development, policy review and educational needs. BSN required, MSN preferred.

Work Hours & Shifts: 8 hour days with flexibility to meet department and client needs to equal 40 hours/week

Job Summary:

The Clinical Nurse Educator (CNE) provides staff development expertise as an educator, consultant, facilitator, change agent, leaders and researcher. Each supports the development of the clinical staff, and fosters empowerment through knowledge to achieve excellence in the delivery of evidenced-based care. This occurs through the facilitation of the educational process through assessment, development, planning, implementation and evaluation of competency assessment, continuing education and leadership development. In addition, as a role model of professional behavior, the CNE is instrumental in creating a professional climate to meet the needs of the diverse clinics within Duke Primary Care and the global needs of Duke Health. Must be able to withstand physical activity which includes the ability to move or lift at least 35 pounds. Travel is required to facilitate collaboration with Duke Primary Care clinics and other DUHS entities.

Work Performed:

Educator: - Conducts needs assessments using a variety of strategic tools - Assists learners in the assessment of needs and identification of outcomes -Incorporates principles of adult learning in the planning, implementation, and evaluation of education programs - Coordinates orientation of new staff to the organization - Develops/coordinates education plans related to initial and ongoing competency validation - Develops/coordinates core education to address patient population specific nursing care - Develops/coordinates core education for the development of beside leaders - Plans, prepares and maintains materials for use in educational programs for accuracy and relevance to the target audience - Identifies and evaluates instructional materials in all types of media and formats - Adjusts content and teaching strategies appropriate to learner needs - Provides educational opportunities that benefit clinical staff at all stages of their career development - Delivers competence based programs for clinical staff with a focus upon improvement of skills and retention of knowledge - Develops evidence-based educational materials - Supports staff development with educational activities (which include remediation, certification, mentoring, Joint Commission requirements, product roll-outs, etc) - Evaluates the effectiveness of educational programming - Prepares short and long term planning and programs to address identified needs of the network - Teaches content as needed and/or assigned within clinical expertise to facilitate orientation, staff development and/or safe practice.

Consultant: - Serves as an educational consultant to facilities, task forces, committees, and projects relating to policy, procedure and program development - Responds to regulatory mandates for research and management of sentinel events - Responds to identified needs of the organization to promote quality patient care and safety - Collaborates with other DUHS entities to recommend educational strategies for the implementation of clinical standards - Consults with staff regarding individual learning needs.

Researcher: - Supports the integration of research into practice - Provides information to document effectiveness of role as a staff development educator - Incorporates current educational evidence into individual practice as a staff development expert - Conducts and/or contributes to nursing research - Interprets, communicates, and incorporates research findings into program planning.

Facilitator: - Facilitates the adult learning process, creating a climate which supports learning across the continuum - Identifies and recruits internal and external resources for educational activities - Coordinates educational activities (includes continuing education credit, clinical affiliations, annual skills day, orientation, etc) - Participates in committees, task forces and special projects as assigned - Facilitates team building and leadership development - Participates in review of activities and processes

Change Agent: - Responds to changes in clinical practice and develops programs to support those changes - Ensures that educational programs are congruent with organizational missions, values, and goals - Maintains flexibility when managing multiple roles and responsibilities - Interprets and communicates across multiple disciplines - Promotes a safe and healthy work environment

Leader: - Serves as a role model to promote excellence and safety - Maintains required educational and/or clinical competencies - Seek opportunities to develop self and staff in various roles - Integrates ethical principles in all aspects of practice - Serves as a role model for education and professional nursing practice - Role models and promotes the concept of life-long learning - Leads committees, work groups and/or projects related to the implementation of educational activities - Performs related duties as assigned.

Knowledge, Skills, Education, and Experience Required:

• BSN required, MSN preferred.
• Strong IT skills
• Flexibility
• Innovation

Experience:

5 years of nursing, clinical educator, or nursing instructor experience required. A Master's Degree in Nursing may substituted for 2 years of required experience.

Licensure, Certification or Registration Required:

• Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
• BLS certification required.
• Professional specialty certification (preferred).

Job Code: 00005021 CLINICAL NURSE EDUCATOR
Job Level: G1

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.