Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
We are seeking a Clinical Nurse in the Duke Nephrology Division in the Department of Medicine, located in Durham, NC to be accountable for clinical expertise for specific nephrology patient populations. The incumbent functions as a clinician, investigator and consultant and provides professional nursing care for patients in accordance with physician orders and established policies and procedures. Clinical judgments are based on a synthesis of current research, concepts, principles, theories, and outcomes to solve complex problems. The incumbent functions as an integral part of an interdisciplinary team, contributing to excellence in patient care, research, teaching, and in providing leadership to the organization. The Nephrology division has approximately 16 core General Nephrology clinical faculty, 5 NPs and 10 Fellows. This position will report directly to the Divisional Administrator but will a have dotted-line reporting structure to the divisional Clinical Vice-Chief of operations. This position is not in a clinical setting and supports patient care from our office suite in Durham.
Job Duties and Responsibilities:
Triage and coordinate e-consult referrals for patients needing Nephrology visits. Respond to calls from patients and providers to schedule patients that need urgent visits. Coordinate and manage scheduling urgent patient visits for e-consults.
Manage In-Basket messaging to physicians by responding to patient care questions as appropriate.
Maintain the reporting of a small subset of nephrology patients on a specific medication treatment protocol. Specific reporting of test results requires monthly monitoring.
Triage patient incoming phone calls regarding symptomology, medications, general questions and concerns. Return patient calls for providers as requested. Resolve as many as possible to resolution.
Follow up to assure labs/procedures are completed, discuss abnormal results with provider, call patients with explanation of abnormal results, annotate normal results and forward to patients via MyChart or mail only if no MyChart account.
Coordinate labs/studies with outside facilities, obtain appointments with specialists and coordinate w/pt., review all grid sheets after clinic-to ensure items were completed.
Complete prior authorizations, patient/insurance requested forms, and coordinate referrals.
Perform other related duties incidental to the work described herein.
Job Eligibility Requirements:
Work requires graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program.
All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date.
Twelve months of appropriate clinical experience is required.
Must have current or compact RN licensure in the state of North Carolina. BLS required.
Job Schedule:
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.