Duke Connected Care, a community-based, physician-led network, includes a group of doctors, hospitals and other healthcare providers who work together to deliver high-quality care to Medicare Fee-for-Service patients in Durham and itssurrounding areas. The Population Health Resource Associate is responsible for performing professional administrative duties that align with the Population Health Management Office's quality and outreach initiatives, such as: chart review, telephonic patient outreach efforts, and scheduling appointments for physicals/Annual Wellness Visits, colorectal cancer screenings, breast cancer screenings, diabetes eye exam and A1C, as well as other outreach efforts for quality measures and care coordination. High volume incoming/outgoing ca