Career Center

Description

Expected Starting Salary: 15.75 - 18/hr

Location is Base E Building Endo/Diabetes

Hours: 36 hours per week - 7:15am - 3:00pm Monday through Thursday and Friday 7:15am - Last Patient Checked In.

Primary Function: Registration

SUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.

REPRESENTATIVE RESPONSIBILITIES

• Customer Service
  Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.

• Revenue Cycle Support
  Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

• Safety
  Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.

• HIPAA/Confidentiality
  Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of your position.

• Compliance
  Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)

Qualifications

EDUCATION/EXPERIENCE

Required:

• High school diploma or equivalent

Preferred:

• Computer and Windows software application proficient. Keyboarding/typing/mouse proficient
• 1-2 years of healthcare/EPIC experience

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).

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