Career Center

Since 1946 Richmond VAMC has been improving the health of the men and women who have so proudly served our nation. Services are available to more than 200,000 Veterans coming from 52 cities and counties covering 22,515 miles of central and southern Virginia and parts of northern North Carolina. Leadership team page linked. Community-Based Outpatient Clinics: In addition to our main facility in Richmond, we offer services in our Fredericksburg, Charlottesville and Emporia CBOCs. A Lead Home Telehealth (HT) Care Coordinator is a professional who provides supervisory oversight and clinical guidance to program staff in the day-to-day operations of the Home Telehealth program. This individual also coordinates care for a panel of patients throughout the continuum of care to assure that care is timely, appropriate, of high quality and cost effective. The Lead Care Coordinator works closely with program staff, the primary care or specialty care provider (or providers), other healthcare professionals and team members, other clinics, internal or external services and community agencies, and medical center leadership. S/he provides professional assessment, coordination and planning of multiple health care services; acts on behalf of the Veteran to assure that necessary clinical services are offered, and that progress is being made. The Lead Care Coordinator provides ongoing evaluation of care management services provided by program staff. The incumbent is a member of a team who uses innovative telecommunication technologies to enhance care coordination and to proactively manage chronic diseases to prevent healthcare crises. The goals of the HT program are to improve chronic disease management, improve patient satisfaction, increase access to services and reduce resource usage thus decreasing health care costs. The target population for the HT can include Veterans with the following diagnoses: - Congestive Heart Failure - Chronic Obstructive Pulmonary Disorder - Hypertension - Diabetes Mellitus - Wound care management - Chronic Mental Health diagnoses to include Post Traumatic Stress Disorder, Depression, Bipolar Disease and Substance Abuse - Obesity - Infectious Disease (Hepatitis C or COVID-19 Infection) Responsibilities will include: 1. Using a chronic disease management model 2. Developing appropriate coordinated plans of care 3. Developing effective treatment plans 4. Educating patients and families on the telehealth model 5. Monitoring and evaluating patients using telecommunication technology 6. Arranging for changes in level/type of care as necessary Work Schedule: M-F 8-4:30 Compressed/Flexible Schedule: Not Authorized Telework schedules: Not authorized Virtual work schedules: Not authorized FLSA: Nonexempt BU Status: BU Recruitment Incentives: NOT authorized Relocation Expenses: NOT authorized Financial Disclosure Report: NOT required Permanent Change of Duty Station (PCS) Expenses: will not be paid PCS Appraised Value Offer (AVO): Not authorized Pay: Competitive salary, annual performance bonus, regular salary increases. Paid Time Off: Receive 13 to 26 days paid time off per year, including 10 paid federal holidays; 13 sick days annual with no limitation on accumulation. Retirement: Traditional federal pension (5 years' vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). For More Information on Benefits: https://www.vacareers.va.gov/Benefits/EmploymentBenefits Functional Statement RN I, II, III FS# 000000